troubleshooting log-in error for risacalc

Troubleshooting Log-In Error for RISACalc

RISACalc is RISA's cloud based structural design software for single components. Are you having issues logging into RISACalc on your web browser? Try these steps below.

Step 1: Check your internet connection. 

Step 2: Clear the site data for the internet browser's page.

1. Right click and select Inspect
2. In the options at the top, select Application
3. On the left menu, click Storage
4. Choose "clear site data"


clear cache-1


Step 3: Complete a hard refresh (Shift+F5). You should be brought to the main log in screen of RISACalc.