November 25, 2019

Convert Standalone/Network License Type to Subscription with the RISA…

By: RISA

How to switch licensing from Standalone/Network to Subscription

Open your RISA Licensing Dashboard. By default this can be found in the following location: C:\Program Files\RISA\Utilities.

Once open, log in using your credentials.

On the "Installed Products" tab click the "Configure" button next to the software you wish to switch your license type for.

Use the slider to set the license type priority to subscription (for RISA-3D and RISAConnection) or click the radio button to choose subscription as your license type (RISAFloor, RISAFloor ES, RISAFoundation and RISASection)

Click "Save Changes" to set the license type.

For more information about the various features and uses for the Licensing Dashboard, review the video below:

Tags: New, Licensing

June 9, 2020 | New, Licensing

Setting License Type Priority with the RISA Licensing Dashboard

The RISA Licensing Dashboard gives users a convenient place to review all installed software products and licensing types in addition to giving users the ability to update software and set licensing type priority, ensuring that all available licenses and license types are being accessed when they are needed. To learn more about the Licensing Dashboard, check out the video below:…

November 25, 2019 | New, Licensing

Converting Key License Type with the RISA Licensing Dashboard

The RISA licensing dashboard allows users to convert existing licensing keys from one type to the other. Before using the licensing dashboard to complete the conversion, please reach out to our sales team to process your order and receive all necessary information. How to Convert a Standalone Key to a Network Key RISA Products RISA Products: Open your RISA Licensing Dashboard. By default this can be found in the following location: C:\Program Files\RISA\Utilities. ADAPT Products ADAPT Products: Open your RISA Licensing Dashboard. By default this can be found in the following location: C:\Program Files (x86)\ADAPT\Utilities\bin Once open, log in and access the USB Keys tab. Confirm the Key ID shown matches the key you’re converting and the Key Type is “Standalone”. Click the “Upgrade” button next to the program you want to switch the license type for. Enter the RUS Password from your install email. Click the dropdown menu and change the key type from "Standalone" to "Network" and then click "Upgrade". The Key Type should now be “Network” and should show “Authorized” next to your RISA Program. Complete steps 4-8 for each of the programs that you wish to convert. How to Convert a Network Key to a Standalone…

October 15, 2020 | ADAPT, RISA, New, Licensing, Client PC, Network

How to direct your local PC to the Network license?

How a Network license works RISA network licensed products are hosted with a License Server. This license server distributes the licenses to the Client Machines (local PCs). When launching a RISA network licensed product (on the local PC) the program will search the subnet for a License Server. If a License Server is found then the program will check out a license (if available). Sometimes, the License Server cannot find the License Server and the software will then go into Demonstration mode. Why is the License Server not being found? A firewall is blocking communication. To fix this problem you must set an exception for UDP port 5093 on both the server and client for both inbound and outbound. The license broadcast is timing out. To fix this follow the steps listed below to point a Client Machine (local PC) to a License Server. If the issue is a timeout, you can fix it by pointing the client machine directly to the License Server. During this process error codes N:3 or N17 will be reported by the client machine to alert you there is a timeout problem. Pointing a Client Machine (local PC) to a License Server Open the Windows…