Tips & Tricks

Need Help with RISA? Here Are Your Go-To Resources

Written by RISA | Jul 30, 2026, 6:16:01 PM

RISA supports you at every stage of your design process, from the first click in the program to the final design. Whether you need a quick answer or in-depth guidance, we offer a wide range of resources to help you work efficiently and with confidence.

 
 

The RISA Help Files

Get answers on all the behind-the-scenes technical information including analysis methods, variable definitions, and design assumptions. The help file provides transparency into the program methodology to make sure RISA engineers can feel confident in the results. The help file is available for each program in the RISA suite for tailored information. It can be accessed at risa.com/help or press F1 within the program for even easier access.

 

Tips & Tricks Blog

Explore modeling tips, troubleshooting ideas, and engineering insights on the RISA blog. Our blog articles are designed as quick reads to help engineers find answers fast. Start reading at blog.risa.com.

 

The Video Library

See the workflow in real time with the RISA video library at risa.com/videos. From quick clips showing a specific concept to full on-demand webinars, these videos help you understand workflows and seamlessly navigate the interface.

 

Learning Paths

Start exploring RISA with on-demand interactive training through our learning paths. These free resources provide step-by-step instructions to get you acquainted with the basics of modeling. Check them out at training.risa.com/learning-paths.

 

The Learning Center

Build your skills with structured training through the RISA Learning Center. Choose from live or on-demand courses designed to build your skills, from fundamentals to advanced topics.

New to RISA-3D? Check out the RISA-3D QuickStart option to get started on the right foot. Looking for more advanced topics? Browse the full catalog of courses at risa.com/training.

 

Technical Support Team

When you need direct assistance, RISA’s technical support team is here to help. Staffed with experienced structural engineers, the team can assist with modeling questions, troubleshooting, and interpreting results. Available Monday through Friday, 6am to 5pm Pacific at 800.332.RISA and support@risa.com.

 

Customer Success Team

RISA’s Customer Success team helps ensure your team gets the most value from the software. From onboarding to adoption, they work with you to support long term success.  Get practical, project-based guidance that builds on training and shows exactly how RISA can support your typical work.  

 

 

New to RISA or looking to expand your capabilities?

Reach an engineer through the link below and our team can help you get started.